Founder & CEO // emotion banking & Kunde 21
Dr. Barbara Aigner is CEO and founder of emotion banking and Kunde 21, a consulting company founded in 2002 focused on customer centricity. Since 2015 emotion banking has an additional business unit directed to further industries called "Top Service Österreich" which rates and awards companies for customer orientation. Besides she is well known as a key note speaker and moderator of international conferences and award ceremonies.