Each of the three panels will be around 45 minutes long, including time for a Q&A with the audience.
Across Europe, governments are working to beat the clock when it comes to digitalization. The private sector has made rapid advancements in offering high-quality, use-friendly digital services and experiences.
Bringing citizens closer, and creating transparent citizen-state relations
The use of mobile technologies opens up unprecedented opportunities for a transparent administration in the context of citizen-state relations.
M-Government needs to meet user expectations
The trend away from mere operability toward a high-quality user experience is clearest when it comes to mobile applications. Users demand higher quality and more comfort, given the possibilities offered by smartphones. With m-Government, a broad range of news services are now available anywhere, anytime, including easy and secure personalization and localization. A new level of service delivery is within reach.
Data security has become more important ever in public administration
With the increasing digitalization of all public processes, data protection and IT security in public administration have become more and more important. Mobile government adds security-related questions and challenges because the technology differs from the “desktopenvironment” and frameworks are not comparable.